24. XCSO is responsible for maintaining and protecting all personal information that it collects.
a. Collection, use and disclosure of personal information;
b. Responding to requests and general inquiries for personal information;
c. Responding to requests for correction to personal information;
d. Responding to complaints about the collection, use and disclosure of personal information by XCSO;
e. Explaining the purpose(s) for the collection, use and disclosure of personal information;
f. Explaining the procedure to withdraw consent and the consequences, if any, of such a withdrawal.